POLICIES

Inflatable Cancellation Policy
A $50 deposit is required to confirm all reservations. Cancellations made by the customer at least 7 days prior to scheduled date will receive a full refund or can apply their deposit to another reservation within 6 months. Cancellations made less than 7 days before scheduled date may forfeit their deposit, but it can be applied to another reservation within 6 months. Cancellations made within less than 24 hours prior to scheduled date may forfeit entire deposit (excluding bad weather and family emergencies).

Weather Policy
Since we cannot guarantee weather conditions, we reserve the right to cancel if severe weather conditions are imminent or if we have any reason to believe that the equipment and/or its riders may be in danger. Some examples of severe weather are high winds, excessive rain, and lightening. The units become very slippery when they are wet and can injure riders. Safety will always be our first priority. Should the reservation be cancelled prior to setup due to inclement weather, a full refund will be issued. If conditions are not too severe, we will give you the option of keeping your reservation or not. If you decide to keep the unit, there will be no refunds. Rest assured, we will make every effort to ensure your event is a success.

Equipment Cleaning Policy
Absolutely no gum, silly string, candy, food, beverages, or other sticky substances are allowed in the inflatables. If, upon pick up, such cleaning is required, then a $50 cleaning fee will be imposed.

Returned Check Policy
A processing fee, not less than $25, will be charged for checks on which payment has been refused.

Delivery Policy
Delivery, setup, and pickup are provided with your inflatable rental. Assessment of a safe setup location prior to delivery is your responsibility. If you are not sure about your setup location, please contact us in advance and we can discuss the setup requirements. If, at the time of delivery, it is determined that the lessee's preferred setup location may compromise safety or present risk of damage to the equipment, an alternative site will be determined by our driver.

Requirements for Setup & Operation
The setup area must be reasonably flat, dry, and free of mud, rocks, stumps, debris, animal droppings, twigs, and sharp objects. It must also be clear of overhead obstruction such as wires and tree branches. Also, please be sure your site is ready and prepared before we get there, ie: lawns mowed, vehicles moved, etc.

There must be a reliable power source within 75 feet of the setup location.

Adult supervision is required at all times.

To avoid neck and back injuries, flips are not allowed.

Only compatible age groups and sizes shall play on the unit at the same time.

No climbing on the netting, the outside of the inflatable, or the roof.

No pets, toys, or any sharp objects are allowed in the inflatable.

No water is allowed in or on the inflatable.

Damage Policy
Lessee agrees to be responsible for any and all damage to Fun Masters equipment while in their posession. Damage, which is not limited to cutting or tearing of vinyl or netting, and damage due to overturning, overloading, exceeding rated capacities, improper use, abuse, or lack of cleaning, will be assessed a damage fee.